Walk the Line

Apr 7, 2010 - Walk the Line: When to Ask, Suggest, and Tell in Sales

Walk the Line: When to Ask, Tell, and Suggest Apr 2, 2010 3:05 pm \| Ingrid Freemyer

In the world of phone sales, it's tough to walk the line between bring courteous and getting your job done. The "inside sales" part of the sales process (before a scheduled meeting) involves a lot of careful maneuvering. Our Meetings Manager, Bill Ball, brought up an interesting point: When do you ask, when do you suggest, and when do you tell?